Mobile Banking: Safety First

As mobile banking continues to exceed online users, it’s more important than ever for customers to use mobile banking safely. Convenience is the driving factor in the rise of mobile banking. It opens the doors to consumer choice and access to banking options. But, as mobile devices such as smartphones and iPads become more popular, hackers are finding savvy ways to steal information. Iowa State Bank urges consumers to be cautious when using mobile devices to do their banking. “Use caution on your phone just like you would a computer.

National Consumer Protection Week is March 2-8, here are some simple steps to follow now that can prevent a big headache later. Try the following tips to protect your information:

• Avoid storing sensitive information like passwords and social security numbers on your mobile device.

• Password protect your mobile device and lock it when you’re not using it.

• Be aware of your surroundings. Don’t type any sensitive information if others around you can see.

• Log out completely when you complete a mobile banking session.

• Protect your phone from viruses and malware just like you do for your computer by installing mobile security software.

• Download the updates for your phone and mobile apps.

• Use discretion when downloading apps.

• If you change your phone number or lose you mobile device, let your financial institution know right away.

• Monitor your accounts regularly and report suspicious activity to your financial institution immediately.
These tips are provided by Iowa State Bank in partnership with the American Bankers Association and the Iowa Bankers Association. If you have specific questions, contact your local banker at Iowa State Bank. Iowa State Bank is an Equal Opportunity Lender. Member FDIC.

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